A good Leader or Manager recognizes when there is a dedicated employee on staff. A dedicated employee is one who shows up to work ready to perform with highest degree of professionalism, is a team player and truly cares and enjoys his or her job. A dedicated employee can be rare. Many people feel cashier

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Hundreds if not thousands of books, blogs, trainings, and even pamphlets have been written about customer service.  There is ample opportunity for any company owner, manager or any associate to seize enough customer service facts and findings to improve their current customer service status.  However, have you ever wondered with all this information available why

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